Training Services

Risk Management Training

Axslogic provides skilled Risk trainers with excellent Global experience to provide sharing of best practices in product management and risk management. Structured formal training solutions are provided to continuously improve the skill levels of the management and staff of the client organization.

Standard well-established programs are available along with specific custom offerings based on client's identified needs.Daily review and assessment of learning ensures validation of skills through the course period.

Consumer Credit Lending (4 days)

1. Introduction
2. Credit Culture
3. Product Planning
4. Credit Initiation
5. Credit Scoring
6. Account Maintenance
7. Collections
8. Portfolio Management and MIS
9. Case Studies
10. Proprietary Simulation Game
11. Tests

Collector Training (3 Days)

1. How Credit Cycle works
2. Handling a Collection Call
3. Handling Objections
4. Handling Autodialer calls
5. Changing Collection Strategies
6. Use of Collection System
7. Collections Scripts
8. Role Playing
9. Tests

Collection Manager Training (4 Days)

1. How Credit Cycle works
2. Use and management of Collection System
3. Collection MIS
4. Capacity Planning
5. Collection Strategy Development
6. Changing Collection Strategies
7. Agency management
1. a. Selection
2. b. Control
3. c. Performance Measurement/MIS
8. Role of Collection Manager and Supervisor
9. Managing Collectors
10. Proprietary Simulation Game

Mortgage (4 days)

1. Credit Cycle Overview
2. Product Overview
3. Product Planning
4. Account Acquisition
5. Scoring
6. Application Score
7. Behavior Score
8. Credit Score and Event Risk
9. Account Maintenance
11. Portfolio Managementt
12. Credit Loss Recognition and Recoveries
13. Foreclosure and Owned Real Estate
14. Proprietary Simulation Game

Auto Lending (4 days)

1. Credit Cycle Overview
2. Product Overview
3. Product Planning
4. Account Acquisition
5. Dealer Management
6. Scoring
7. Application Score
8. Behavior Score
9. Credit Score and Event Risk
10. Account Maintenance
11. Collections and Remedial Management
12. Portfolio Management
13. Credit Loss Recognition and Recoveries
14. Repossession

MIS and Portfolio Management (2 days)

1. Risk Management Vision
2. Approach to Risk Management
3. Month Portfolio Review: Examples
4. Standard MIS definitions
5. Key Portfolio MIS
1. I. Customer/Borrower Analysis
  a. Through the door analysis
  
  b. Booking profiles
2. II. Behavioral Analysis
  a. Delinquency Indicators
  
  b. Account Maintenance Indicators
  
  c. Default Indicators
6. Exercises
7. Tests

Scoring Workshop (2 days)

1. Introduction to Credit Risk Management
2. Relevant Information and Knowledge of analytics
3. SAS software fundamentals
4. Data Exploration
5. Pre-Modelling Diagnoses and Preparation
6. Variable Analysis and Variable Reduction Techniques
7. Model Validation
8. Scorecard Implementation
9. Exercises
10. Case Studies

Credit Cards and Personal Loans (4 days)

1. Credit Cycle Overview
2. Product Overview
3. Product Planning
4. Account Acquisition
5. Scoring
6. Application Score
7. Behavior Score
8. Credit Score and Event Risk
9. Merchant Acquiring
10. Account Maintenance
11. Fraud Risk Management
12. Credit Loss Recognition and Recoveries
13. Proprietary Simulation Game

Fraud Risk Managment Training (2 Days) – Basics

1. Introduction to Fraud Risk Management
2. Fraud Types and basic prevention strategies
3. Cost of fraud affecting the financial institutions
4. Basic Detection Strategies adopted by various financial institutions
5. 5 Pillars of Fraud Risk – Prevention, Detection, Recovery, Deterrence and Investigations
6. Changing fraud risk Strategies
7. Detection tools
8. Customer interaction and calls
9. Role Playing
10. Tests & certification

Credit Risk Management (Mid level Managers course) (4 days)

1. Introduction
2. Company Philosophy and Risk Management Vision
3. Credit Culture
4. Overview of Credit Cycle
5. Product Planning
6. Account Acquisition
7. Account Maintenance
8. Collections / Remedial Management
9. Portfolio Management and MIS

Fraud Risk Training – Middle Management & Unit Managers (4 Days)

1. Introduction to the course
2. Development of Fraud Strategies
3. Identifying the existing the strategies and developing a SWOT analysis
4. Creation of Fraud Scenarios and attacks
5. Capacity Planning
6. MI and Dashboards
7. Simulation Game
8. Role of Fraud Risk Manager and Supervisor
9. Managing the escalation process – Internal and External
10. Investigations Management – How does investigation impact the overall strategy
11. Managing Fraud Analysts
12. Team building
13. Case Studies
14. Exam – Tests will be held every day and there will be a final exam on the last day of the course

Credit Risk Management (Senior managers course) (4 days)

1. Company Philosophy, Strategy and Risk Management Vision
2. Portfolio Analysis – Key Objectives
3. Effective Use of MIS
4. Due Diligence Process
5. Due Diligence Case Study
6. Credit Scoring
7. Credit Scoring Case Study
8. Managing Credit Operations
9. Fraud Risk
10. Fraud Risk Case Study
11. Managing in a Crisis
12. Credit Cycle Management in a Crisis
13. Proprietary Simulation Game

Fraud Risk Training – Senior Management (2 Days)

1. Introduction to the course
2. Development of Fraud Strategies & importance of Fraud Risk Management
3. Identifying the existing the strategies and developing a SWOT analysis
4. MI and Dashboards – What is important and how to read the MI
5. Simulation Game – ½ day
6. Managing the escalation process – Internal and External
7. Overall understanding of the Fraud Pillars and their impact
8. Early Warning indicators
9. Importance of 'cost of fraud' and investment strategy
10. Quiz